As a people leader with over 10 years of experience in creative leadership across the publishing and healthcare industries, I specialize in developing user-centric solutions for commercial, Medicaid, and Medicare members within the realm of healthcare product design and digital platforms. My work is driven by a strong commitment to improving accessibility, usability, and the overall member experience through innovative, data-driven strategies.
At Elevance Health, I lead multiple teams across crucial areas such as PostCare, PreCare, Core Benefits, and Content Design. My leadership philosophy centers around fostering innovation, developing strong teams, and cultivating a high-purpose culture. I am known for my ability to streamline complex processes, implement standardized workflows, and consistently drive operational excellence and elevate team performance.
Throughout my career, I have been recognized by multiple IMPACT awards for leadership and innovation, acknowledging my contributions to enhancing digital member experiences and transforming healthcare delivery. These awards reflect my ability to effectively balance strategic vision with hands-on execution, ensuring that digital platforms not only meet business objectives but also deeply resonate with their users.
Outside of work, I draw inspiration from my background as a 1st Dan Black Belt in Gongkwon Yusul. The principles of discipline, adaptability, and strategic thinking ingrained in this martial art inform my approach to both professional challenges and personal growth. I am also passionate about mentoring and fostering talent within my teams, creating an environment that encourages collaboration and innovation.
With a future-focused mindset, I remain dedicated to pushing the boundaries of digital healthcare solutions. I prioritize human-centered design and leverage emerging technologies to create meaningful impact within the healthcare landscape.